Collaborator access: how to let someone work on your Shopify store safely

Do not share your password

Your owner login controls billing, payouts and customer data. Anyone you hire should work through a collaborator account instead. It is free, it does not use one of your staff seats, and you control exactly what it can touch.

How a collaborator request works

• In your Shopify admin, open Settings, then Users, then Security.
• Find your collaborator request code. It is a short code, and it is safe to share with someone you have hired.
• The designer submits a request from their Shopify Partner account using that code, listing the permissions they need.
• You get an email and a notice in your admin. Review the permissions and approve.

What a designer needs

For a theme redesign: Themes, Navigation and usually Pages and Blog posts. They do not need orders, customers, payouts or settings. If a request asks for more than the job requires, ask why before approving.

Removing access

When the project is complete, go back to Settings, Users, select the collaborator and remove them. It takes effect immediately.